On episode #003 of “The Common Sense Say Show,” Dr. Thais Speaks, "The Common Sensei" addresses how businesses show handle business much better when it comes to customer service.
I share an event of when I was having lunch with friends and the waitress explained what the lunch special was. The special wasn’t anything complicated, but the waitress was not clear with the lunch stipulations, which made my experience at this restaurant just a tad bit awkward between me and the waitress.
I have titled this show “Be Clear with Your Order and Don’t Stab Your Waitress.” Even in reading this topic, I think about the many times that I have gone to restaurants and there has been a miscommunication between someone at my table and the wait staff. What’s going on? Are the wait staff not being properly trained? Or are they being trained at all? There is a specific tactic that you can use on your waiter or waitress that will override their canned responses to you and well, I used it, but I guess my waitress was immune to the strategic tactic, so it didn’t work on her, but let me tell you…it works on most J And after tell what happened at the restaurant, in true Common Sense Say Show fashion, I explained what should have happened and what restaurants can learn from this customer’s experience.
After I share my experience in the restaurant, I give an example to business-owners of some things to consider when offering a reward to your customers. What type of reward system are you setting up and once the reward system is implemented, how is it maintained under different customers’ circumstances. Business owners should be clear with their specials and their rewards, and no one will get hurt.
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"The Common Sense Say Show" helps to make common sense common again, in life and business. Dr. Thais uses small ideas to help educate people on the basic principals of life and business. The Common Sense Says Show will Motivate, changing lives one podcast at a time; Educate, where you are guaranteed to learn something...anything; Inspire anyone who listens and mostly be served in comforting Humor, because when you learn to laugh, life becomes a little bit easier everyday.
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